Q?

What is a Premium Account?

A.

You can purchase a Premium Account to have advantages over other users. KobaPages Premium allows you to answer reviews and look at the profiles of your followers. KobaPages Premium gives your ads the Premium label and makes them stand out from other ads. You will also be able to surf faster and without third-party ads.

 

Q?

Why do I have to register?

A.

A registration has many advantages and is necessary to be able use KobaPages to the full extent and gain access to your “My KobaPages” account section. When you register, you can post your own ads and save ads to your favorites list. You can also rate other users, access the messaging center to send and answer questions, and much more. 

We also need your email address to keep you updated about your ads and inform you of messages from other users.

Q?

How can I create an account?

A.

Registration is free. To create an account, click on “My KobaPages” at the top-right corner of the page. Then click “Register ”. You can choose to register with your email address, your Facebook or Google account. If you register with your email address, you will need to confirm it and create a username and password.

Q?

What can I do if I forget my password?

A.

To reset your password, click on “Log in” below “My KobaPages”. Then click on “Can’t access my account” below the password field and enter your email address or username. An email will be sent you with a link that allows you to enter a new password. In the future, you can use your new password to log in.

Q?

I paid via bank transfer a few days ago, why are my Premium Features still not active?

A.

Bank transfers usually take 3 working days to process. If you made the payment more than 4 days ago and still have not received a confirmation, please get in touch with customer support and include a digital scan or copy of the bank receipt. Indicate the bank transfer transaction number and the corresponding payment reference number so we can activate your Premium Features immediately.

Q?

I cannot find my Premium Features/s online.

A.

These are possible reasons: 

  • Please refresh your browser or reload the page before checking the site again (CTRL + R). Top Ads with City or Category Extensions can take up to an hour before they are visible. This is due to database update processes.
  • Pole Position Ads rotate if there are multiple purchases. Reload the page to make ads rotate until your ad is shown.
  • You are in the wrong category or location. Please check the email we sent.
  • Payment processing takes longer in some cases. Premium Features will not be activated until confirmation.

The transferred amount will only be used once Premium Features are online.

Q?

How can I make my ad stand out from the crowd?

A.

We offer Premium Features if you want your ad to stand out.. These are the best way to highlight your ad and ensure more people see it. 

You can choose between Basic and Premium.  

Q?

Does Koba Pages offer mediation between buyers and sellers?

A.

Koba Pages  is a local platform for classifieds. All transactions and details are completed between the two parties. At no time does Koba Pages  get involved in these details or the transaction itself. We do not offer verification of the advertiser. If you have any questions about an offer or any problems with a transaction, please contact the other party directly. 

If you think you have been defrauded, contact your local police.

Q?

How can I report an ad to the KobaPAges team that I suspect of fraud?

A.

If you discover an ad that, in your opinion, does not adhere to our Terms of Use, please report it to us via the “Report” button on the right side of the ad page. Please include the Ad ID in your message, so that we can take immediate action. The Ad ID is a nine to ten digit number found below an ad’s description. We appreciate your help!

Q?

My phone number is on an ad on KobaPages without my consent. What can I do?

A.

If your phone number is on KobaPages without your consent, please contact us directly through the contact form. We will take the ad down immediately if you provide a scanned proof of ownership of the phone number (e.g. phone bill). 

Please include the ad ID or a link of the ad. If you feel like you are being harassed, please contact your local police and ask them to get in touch with us. We will be able to provide the police with further information about the ad. Please make sure that the police knows the ad ID or link to the ad and mentions it in their correspondence so that we can locate the ad.

Q?

What is KobaPages?

A.

KobaPages is a free, user-to-user local community classifieds site. You can use the site to post and search ads, to find a new place to live, buy a new car, find a job and much more. Give it a try!

Q?

Is KobaPages Free?

A.

Yes, KobaPages is free of charge. This applies both to posting ads and contacting other users. However, for a small fee you have the option to add Premium Features to your ad.